For independent bike shops

Digital inspections for bike shops.

Record a short video of the bike, add priced line items, and send a link by text. The customer approves each item from their phone. No app, no account.

SMS DELIVERY PER-ITEM APPROVAL TIMESTAMPED RECORD
9:19
Test Cycles Your inspection is ready Ibis · Ripley · 2017  ·  Daniel
Marcus · Head mechanic
0:48
Cable & housing replacement$85
RequiredIncluded
Brake pad replacement (front + rear)$65
RequiredIncluded
Full drivetrain degrease & lube$55
OptionalApproveDecline
Total approved$205
Approve & send to shop
58%

of recommended work goes unapproved on verbal estimates.

15–20min

per job spent reaching customers by phone.

0

comparable tools in the bike market today.

How it works

Record, send, approve.

Three steps, completed while the bike is still on the stand.

01 / RECORD

Record

Film the bike and describe what you found. Add line items with a price, marked required or optional.

02 / SEND

Send

The customer gets a text with a private link. It opens in the browser.

03 / APPROVE

Approve

The customer watches the video and approves or declines each item. Status updates on your dashboard.

The shift

Approval by phone vs.
approval by link

The same three-item estimate, handled two ways.

Before

By phone

  • Inspection complete. Estimate written on the ticket.
  • Called customer. Voicemail.
  • Called again. No answer.
  • Customer called back. Mechanic unavailable.
  • Approved by phone. Items not recorded.
7 hoursto approval
4calls
Nonerecord
After

By link

  • Inspection complete. Video and line items added.
  • Link sent by text.
  • Customer watched the video and approved 3 of 3 items.
  • Work started.
4 minutesto approval
0calls
Timestampedrecord
+70%
approval rate
+15–40%
average ticket
−41%
disputes
0
phone calls
Auto industry benchmark data. Bike-specific data collection underway.
Product

The product

Two screens for the shop, one for the customer.

11:10
SAGstopTest Cycles
8Open jobs
8Total today
Daniel Test 57:22 PM
Ibis · Ripley · 2016
ApprovedEst. $205
Test 0011:35 PM
Ibis · Ripley · 2017
Awaiting customerEst. $205
Daniel Adams1:33 PM
Ibis
Awaiting customerEst. $205
Dan Test36:55 PM
ibis · ripley · 2026
Awaiting customerEst. $205
Dashboard
History
01 Dashboard
11:12
Dashboard New inspection
Video
Record video
Choose from library
Line items
Cable & housing replacement
×
$85
Required
Brake pad replacement (front + rear)
×
$65
Required
Full drivetrain degrease & lube
×
$55
Required
+ Add line item
Send to customer
02 New inspection
9:19
Test Cycles Your inspection is ready Ibis · Ripley · 2017  ·  Daniel
Marcus · Head mechanic
0:48
Cable & housing replacement$85
RequiredIncluded
Brake pad replacement (front + rear)$65
RequiredIncluded
Full drivetrain degrease & lube$55
OptionalApproveDecline
Total approved$205
Approve & send to shop
03 Customer approval
Who it's for

Built for shops that care about the customer experience as much as the bike.

Early access

Request access

We're onboarding a small number of independent shops. Tell us about yours and we'll be in touch.

No commitment.

Thanks.

We'll be in touch within a few days.